Jushi

Area Operations Manager

Retail - Columbus, OH - Full Time

AREA OPERATIONS MANAGER: 

Want to make a meaningful difference in peoples’ lives in the cannabis industry? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF),we are shaping the future of the  industry, the fastest growing jobs sector in the U.S. This is your chance to be at the forefront of leading the charge to make Jushi the standard in multi-state cannabis operations. We are seeking an Area Operations Manager to provide comprehensive support to retail locations in Ohio. This person will lead the efforts and drive the activities around implementing customer service and operational standards and support in managing the execution of policies and procedures in the stores.  Ensuring that all locations are effectively managed and maintained according to the company standards. 

THE TEAM: 

Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, and manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.  

Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 1500 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by Cannabis Business Times. 
 
The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brand, Nature’s Remedy. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup. 

Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states. 

WHAT YOU WILL DO: 

  • Working in the retail locations; 2 – 3 days at each location per week including weekends.  

  • Provides dedicated support to Sr. Director of Retail Operations on execution and elevation of customer experience, process improvements, training, compliance, and accountability. 

  • Acquisitions post turn over health checks evaluations and observations.  Assess all operations, processes and how they impact the experience and financials.  (ex. customer experience, inventory levels, marketing follow up, community engagement post transition.)  

  • Identify quick wins and opportunities for current and expanded growth in the state. 

  • Evaluate the leadership and team – using Jushi Competencies and Values. Work with the Sr. Director to adjust the store organization structure based on needs, assessment and operational changes.  

  • Learn and document existing processes and procedures to come up with action plans and strategies to streamline efficiencies and support our mission to standardize to Jushi practices.  

  • Support and be involved in training and onboarding of all roles using cultivate U training courses, policies and procedures, job aids, the retail onboarding checklists, and retail operations checklists. 

  • Be a liaison for the Store Managers and Leads as we change processes and workflow responsibilities. 

  • Serves as a trusted, results-oriented, transformation subject matter expert.  

  • Implement solutions to fix problems and inconsistencies called out during financial and operations audits. 

  • Deliver on the customer journey and experience standards through consistent training and follow-up. 

  • Conduct spot checks and assessments to ensure standards are being upheld- KPI audits, financial and inventory controls, cleaning/open/close checklists. 

  • Teach and uphold the product knowledge upselling and merchandising consistency at the POS and kiosks.   

  • Roll out process continuous improvements to drive efficiencies, quicker transaction times, more products on the menu and more promotions to drive product sell through in the transition stores. 

  • Evaluate and develop consistencies in scheduling to meet the needs of the business and drive KPI performance. 

  • Communicate and lead the escalation/communication of risks and issues as appropriate. 

  • Develops and mentors’ staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace. 

  • Challenging assumptions and proactively highlighting impact on customers and the organization.  

  • Leadership updates on progress, risks, issues, and way forward plans. 

  • When required, direct the activities of teams through leadership and collaboration. 

  • If needed, support the performance management of team members in collaboration with and guidance of the ownership company. 

WHAT WE ARE LOOKING FOR: 

  • Bachelors Degree or equivalent. 

  • 10+ years of previous Sales/Management experience. 

  • Demonstration of cross-discipline execution of brand and marketing strategy  

  • Ability to interpret, organize and visualize data  

  • Dynamic, creative, and passionate about brand development and innovative marketing  

  • Knowledge and experience in the cannabis industry, but not required 

  • Expert in retail with experience managing multiple retail locations 

  • Strong analytical skills 

  • Strong organization and planning skills 

  • Ability to communicate clearly and concisely, both orally and in writing 

  • Ability to build relationships 

  • MS Office proficient with the ability to utilize and navigate multiple software platforms with ease 

  • Must be flexible regarding work schedule including evenings, weekends, holidays, opening and closing 

  • Complete any needed assistance including oversight and coverage outside of the assigned region as needed 

PHYSICAL REQUIREMENTS: 

  • Constantly perform desk-based computer tasks 

  • Frequently sitting, standing and walking  

  • Occasionally reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds 

  • Occasionally Twist/bend/stoop/squat, kneel/crawl 

  • An environment with moderate to loud noise level 

  • Travel to multi-sites on a weekly basis 

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI: 

We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k). 

BONUS DUTIES YOU SHOULD UNDERSTAND:  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. 

Apply: Area Operations Manager
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

1. State regulations governing cannabis company employees are very strict regarding employment eligibility. Have you reviewed applicable state regulations and believe you are eligible for licensing under such state’s laws and regulations?

**This Question Does Not Apply for Positions In or Applicants From Philadelphia, New York City, Illinois, etc.***
2. Have you ever been convicted of a criminal offense, had an adjudication of a crime withheld, or pled nolo contendere (no contest), to a crime? This includes convictions later expunged.

**This Question Does Not Apply for Positions In or Applicants From Philadelphia, New York City, Illinois, etc.***
If yes, include details of each crime, the date of conviction, adjudication or plea, and the penalty imposed. In addition, please include information concerning all crimes to which you were adjudicated guilty or pled nolo contendere. A conviction does not automatically mean that an applicant will not be hired. Give all the facts so that an informed decision can be made. Although conviction of a crime generally is not an automatic bar to employment with the company, some jobs may not be held by persons convicted of certain crimes.

**This Question Does Not Apply for Positions In or Applicants From Philadelphia, New York City, Illinois, etc.***
3. Are you currently awaiting trial or sentencing for any criminal offense? If yes, provide complete details.

**This Question Does Not Apply for Positions In or Applicants From Philadelphia, New York City, Illinois, etc.**
4. Are you at least 21 years of age?*
5. What is your desired salary?

Note: please enter numbers only, no additional spaces or characters.*
6. What do you believe qualifies you for this position?*
7. Will you now or in the future require sponsorship to work within the United States?*
8. Select the answer most applicable to you:*
9. Did anyone refer you to this opportunity? If yes, please provide the name of the employee who referred you.*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*